Based on 328 reviews
01:16 03 Sep 22
I went to these folks for a coupon oil change and had a good enough experience that I went back when I had transmission... trouble. They explained everything first and then fixed the problem without trying to tack on a bunch of unnecessary stuff. The price was right and the service was friendly.read more
12:35 22 Aug 22
Honesty about vehicle condition. This is a great attribute from my inexperienced perspective. I really appreciate this... business.read more
07:21 22 Jul 22
Great job fast work very nice friendly service they keep in touch let you no what's going on I recommend them to any... every one thanksread more
12:08 12 Jul 22
I have a 20 year-old truck and 5 year-old car that have never been serviced other than at Town and Country. The... expertise of the mechanics and personal attention of the office staff are exemplary. Special tip of the hat to Peter and Bil.read more
00:15 07 Jul 22
Such fabulous service!! Such honest folks with fair pricing. Such fabulous employees!! Excellent communication!! They... are now my “Car Go To “ place for life ❤️read more
12:03 01 Jun 22
Very happy with T&C. Courteous and straightforward in communicating everything I needed to know. Glad to have access to... quality repairs when needed.read more
Malai Samy Ramamoorthy
19:27 15 May 22
I cannot say much about how they perform the work. I went to them based on the reviews of other customers. However, I... can say they charge more than average for their labor. $155 an hour is definitely high. Just because you brag about years of quality work does not mean you can charge a small fortune on customers. that is for diagnosis even if you decide to get the work done with them. I took my car to a different mechanic shop, very reliable, honest, and are there in the business for several decades and don't charge anything for diagnosis if the work is done with them. if not, $100 for diagnosis.read more
14:56 03 May 22
Can’t say enough good things about this company. They go above and beyond, stand by their work, and are extremely... reasonably priced. I take bout my cars to them and am very happy with their service and convenience.read more
11:01 08 Apr 22
Honest and Professional! T&C services all of our vehicles and we wouldn't consider going anywhere else. They are honest... about what services are needed and always priced fairly. They provide quality and quick services. Highly recommend!read more
04:55 30 Mar 22
They were very quick in responding and fixed the problem right away as well as found an issue that could have cause... greater engine problems later on! I appreciate all of them and there work! I will definitely be coming back here!read more
14:29 23 Mar 22
Unfortunately, while my vehicle was at Town and Country getting an MD State inspection, my car was scratched. Since the... day before I spent 10 hours polishing, I was 100% certain the scratch was new, and the vehicle had not been driven anywhere else. I let them know of the damage when I go home from picking up the car. They followed up with the inspector to see if he knew the damage. When they called me back the next day, they told me they were confident they did not damage it during the inspection, and perhaps it was damaged on their parking lot, which they do not cover. I was not given any other options to make it right, nor did they discount any of my fees. As I said on the phone, despite all their words, it sounds like I’m being told that I am SOL. They apologized and ended the call.read more
19:32 18 Mar 22
I used Town and Country Auto for repairs to my 1995 Ford Probe GT. They replaced the water pump and timing belt for me.... They were courteous and respectful, and I didn't feel like I was being taken for a ride. I would recommend them.read more
17:32 23 Feb 22
Towns & Country are awesome professional in every way from drop off ease to detailed estimates and timely repairs. I... have total trust and highly recommend.read more
21:53 21 Feb 22
Excellent and extremely honest auto repair facility. Service was for Maryland Vehicle inspection and were very through... and found only the items that did not meet MD standards. Very highly recommended.read more
22:52 04 Feb 22
Great crew here. They kept me updated on everything my truck needed with pictures. Would recommend.
01:18 21 Jan 22
HONEST PEOPLE. Extremely professional, quick, and quality services. I sent my car in and asked my brake fluid to be... replaced. They called me and told me that the fluid had been replaced in March last year. They also told me that my wheel bearing on my back right tire had gone bad, but was still covered under their 2 year warranty. They saved me a bunch of money, instead of doing the brakes and charging me, and did the re-did the bearing out of their goodwill. This makes me dedicated to their services and refer to customers all around the area. Thanks to Pete for your good and honest work.read more
21:11 14 Jan 22
I was looking for a repair shop conveniently located and that had outstanding service and this is it. Service is always... thoughtful, competent and as far as I can tell, completely honest. I couldn't ask for more.* * * * *Update... It's been a while since I first posted and my initial impression has been confirmed. Highly recommended!read more
01:13 15 Dec 21
I dropped my old vehicle off here for a front end alignment after several shops said they couldn't do it. Town and... Country got the job done quickly and professionally and gave me no issues at all. This place is pretty good.read more
10:23 06 Dec 21
Another great experience. Honest and fair. Highly recommended!
12:26 20 Nov 21
They always perform quality work. They investigated an oil leak and repaired it. It was reasonably priced and fixed... pretty quickly. It is nice to get pictures of the issue so you really know the issues. Thanks.read more
Cooking like Crazy!
13:55 25 Oct 21
Always pleasant and professional to work with, no matter who you talk to. Some one always answers the phone and someone... always greets you when you come in. I have had about 5 vehicles serviced and the work is always completed well, and in a timely manner. Thank you!read more
13:15 08 Oct 21
Awesome guys at this place! Mike and Peter were easy going and highly professional.Highly recommend this place in... Glenelg, MD.read more
12:55 27 Sep 21
As always my experience is great , ot an oil change and watch T V in and out in know time at all . The best was when... they sent me pictures and a run down of all they did . Check out Peter and gang .read more
16:48 21 Sep 21
Town and Country did everything they could to help me. After having my car towed to a local dealership and being given... little information there and a very high estimate- I had my car towed from there to Town and Country. They were fair, professional, kind, communicative the entire time, and affordable. I trust them and will use them again in the future.read more
22:20 18 Sep 21
All the tech there know what they are doing! I recently had the windows problem for my car thus I called them for an... appointment. They reminded me of the possible key issues and it turned out they're right. This simply saved me from a trip but they lost a good business for further diagnosis. Thanks!read more
Mary Liz Taylor
20:22 04 Aug 21
Such kind service and southern hospitality! Everything was timely and done well!
09:01 11 Jul 21
My family has been coming to T&C for years! Always trustworthy, fast, and reasonably priced. Pete is awesome!
18:37 12 Jun 21
Thank you so much! They found the nail in my tire & fixed me right up- fast, polite & attentive. I appreciate you... greatly!read more
14:00 14 Apr 21
This is an update to my previous posts. I continue to bring all my vehicles for service here. Recent major work on my... 2013 F250 included new brakes, main engine belt, batteries, now rides like new, all done at very competitive price.The'97 M3 had break and suspension issues and they patiently worked on it and had their best mechanic (in my opinion) work on it and it now rides like new. They also continue to service my turbo modified S2k and the ride is excellent. Both have approx 250,000 miles.Previous posts;: We recently brought our X5 to see if the brakes need service and if the brake fluid needs to be flushed bec the message from the "maintenance minder" came out. They checked the vehicle over and reviewed their records and they informed us that these have already been performed and is not yet needed. They could've easily said yes you need the service, but they did not, and this is one main reason we are one of their many loyal customers. We know they are honest, and we trust their work, and they do an excellent job.We continue to bring all our vehicles for service to Town and Country because they continue to provide great and honest service. They also stand by their work and fixed a problem with my 1997 M3 brakes, correcting the problem without charging me for labor even though the problem was with a defective part.It's hard to find an honest repair shop like this one, and we've been very lucky to have this shop around.My previous post:My wife and I had bad experience having our vehicles serviced at the dealership. I've shopped around looking for an honest repair shop with very reasonable price and finally found one close to my area. I highly recommend this shop. The service is great, repairs are honest, and very reasonably priced. The staff is friendly and accommodating. They did a fantastic job with a major repair on my 1997 BMW M3 and at significantly less cost compared to the dealer, and I now bring my wife's 2011 X5 after it's covered dealer's maintenance expired. I referred another friend who has a 1997 BMW M3 that needed suspension work and she was very pleased with the service. They will repair only what's needed and at a very reasonable price.This is an update from last year. My whole family now take our vehicles to this shop as they continue with expert and professional service, very accommodating, and at very competitive/reasonable price. I now also bring my 2006 Honda S2000 for service. I had a problem with a turbo modification performed at another shop, and I made the problem worse by overtightening and breaking the stud to the exhaust manifold, and they fixed and corrected the problem. I didn't know that they could also handle after market turbo modification of my S2000, and it now drives and performs like new.This is another update. I continue to bring my vehicles to this shop. I used to change my own oil and filter as well as some fluid change maintenance. As I have gotten older, time has become more precious to me and I now let the shop handle these minor maintenance. The plus side is they perform inspections for free with this service and their inspection is very honest and transparent as they document the inspection with pictures to clearly show you the needed maintenance. I drive over 140 miles to work now and I need preventive maintenance and they continue to perform a fantastic job. They have added a website service where you can view the maintenance history of your vehicle, including the ability to schedule/confirm your vehicle appointment. This for me is a great addition to their service.As an update, just had my wife's X5, my M3 and Honda S2k serviced and the shop continues to maintain the vehicles well at a very reasonable price. My S2k had a major clutch failure (after 11 yrs) , I paid towing company extra to take it to this shop coz I trust them/their work, and they fixed the problem at a lower cost.read more
15:56 07 Apr 21
My experience is always excellent. Town and Country have been taking care of my truck service and repairs for many... years. Everyone there is friendly and they make me feel welcome. The mechanical work is great and I’m so happy to feel that I have a safe vehicle to drive. Mark, Peter and everyone,Thank you !!read more
01:21 28 Mar 21
We chose this shop because of positive reviews. I was pleasantly impressed with the detailed report we received and the... tech who followed up with us. At 112,000 miles our car is driving like a new car quiet and smooth. Prices were also better than dealership service with friendly and helpful techs. I hope not to have to return for major work but I know if I do I will be in knowledgeable hands. It’s been two days and so far everything is running good. Thank you for the attention to detail.read more
01:36 08 Feb 21
Town and Country has serviced all our cars even before they moved to their current location on Ten Oaks Road in Dayton.... That's a long time! We trust their judgement and advice. The service is dependable and reliable. Always a good experience.read more
Mike/louise H. from ELLICOTT CITY, MD on 12/15/2022 for an auto service of their Lexus and their testimonial is:
"Good service. Friendly. Closed to where we live. Always easy to get appointments. Very reliable. Calls ahead if a problem occurs. I feel safe with the service done."
John C. from LAUREL, MD on 12/12/2022 for an auto service of their Hyundai and their testimonial is:
"Good service, good communication and nice people"
Valerie B. from ELLICOTT CITY, MD on 12/8/2022 for an auto service of their GMC and their testimonial is:
"Always top notch service!"
Joe K. from ELLICOTT CITY, MD on 12/7/2022 for an auto repair of their Toyota and their testimonial is:
"High quality work at reasonable price, Can' t go wrong!"
Brian B. from MARRIOTTSVILLE, MD on 7/9/2022 for an auto service of their Chevrolet and their testimonial is:
"great work as usual .... thanks again"
Skip S. from CLARKSVILLE, MD on 6/23/2022 for an auto repair of their Cadillac and their testimonial is:
"Honest folks and good work"
Tom M. from GLENWOOD, MD on 6/11/2022 for an auto repair of their Volkswagen and their testimonial is:
"Everyone at Town and Country takes such good care of us. From regular maintenance, to emergency issues, to hard to find/diagnose problems, they always do the right thing and treat you fairly. And if something isn’t right, they bend over backwards to make it right."